Support

Open Profile and tap Restore purchases under Atomaze Pro, or tap Restore on the Pro screen. Use the same Apple ID you bought with. Restoring needs an internet connection.

Open Settings on your iPhone or iPad, tap your name, then Subscriptions, and choose Atomaze. In the app, Profile > Manage subscription takes you there. Cancel at least 24 hours before the period ends to avoid the next charge. Pro stays active until the end of the period you've paid for.

Every 7 days in a row earns a streak freeze, and you can hold up to two. If you miss a day, a freeze is used automatically the next time you open the app, as long as your streak was alive the day before the gap.

Yes. Every lesson, lab, quiz and the periodic table are inside the app. You only need a connection to buy or restore Pro.

Open Profile, scroll down and tap Reset all progress. This erases XP, streaks, quiz scores and badges on this device. Your subscription isn't affected. Deleting the app also removes all of its data.

Yes. Atomaze runs on iPhone and iPad with iOS 17 or later. On iPad the tabs become a sidebar and labs use the extra space. One purchase covers both when you use the same Apple ID.

Thank you. Email brkgkyz@gmail.com with the topic name, whether it's in the lab, lesson or quiz, and what you think is wrong. A screenshot helps.

Purchases are processed by Apple, so refunds are too. Request one at reportaproblem.apple.com.